:root{--pessy-purple: #301e4a;--pessy-orange: #e7692b;--pessy-cream: #f6f2ef;--pessy-white: #ffffff;--pessy-text-on-purple: var(--pessy-white);--pessy-text-on-cream: var(--pessy-purple);--pessy-radius-pill: 999px;--pessy-radius-window: 20px;--pessy-font: "Segoe UI", system-ui, -apple-system, sans-serif;--pessy-shadow: 0 12px 32px rgba(48, 30, 74, .25)}#pessy-widget-root{color-scheme:light only}.pessy-launcher{position:fixed;right:24px;bottom:24px;z-index:2147483000;display:flex;align-items:center;gap:10px;padding:14px 22px;background:var(--pessy-orange);color:var(--pessy-white);border:none;border-radius:var(--pessy-radius-pill);font-family:var(--pessy-font);font-size:15px;font-weight:600;cursor:pointer;box-shadow:var(--pessy-shadow);transition:transform .15s ease}.pessy-launcher:hover{transform:translateY(-2px)}.pessy-launcher__avatar{width:24px;height:24px;border-radius:50%;overflow:hidden;object-fit:cover;flex-shrink:0;font-size:13px}.pessy-launcher__avatar.pessy-mascot-fallback{background:var(--pessy-purple)}.pessy-window{position:fixed;right:24px;bottom:24px;z-index:2147483000;width:360px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 48px);background:var(--pessy-cream);border-radius:var(--pessy-radius-window);box-shadow:var(--pessy-shadow);display:flex;flex-direction:column;overflow:hidden;font-family:var(--pessy-font)}.pessy-window__header{background:var(--pessy-purple);color:var(--pessy-text-on-purple);padding:16px 18px;display:flex;align-items:center;justify-content:space-between}.pessy-window__header-title{display:flex;align-items:center;gap:10px;font-weight:600}.pessy-mascot-fallback{border-radius:50%;background:var(--pessy-orange);color:var(--pessy-white);display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0}.pessy-window__avatar{width:32px;height:32px;border-radius:50%;overflow:hidden;object-fit:cover;flex-shrink:0;font-size:15px}.pessy-window__close{background:transparent;border:none;color:var(--pessy-text-on-purple);font-size:18px;cursor:pointer;line-height:1;padding:4px}.pessy-window__messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px}.pessy-bubble{max-width:80%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.4;white-space:pre-wrap;overflow-wrap:break-word}.pessy-bubble--pessy{align-self:flex-start;background:var(--pessy-white);color:var(--pessy-purple);border-bottom-left-radius:4px}.pessy-escalation{align-self:flex-start;max-width:80%;margin-top:6px;padding:10px 14px;background:var(--pessy-white);border-left:3px solid var(--pessy-orange);border-radius:8px;font-size:13px;line-height:1.4;overflow-wrap:break-word}.pessy-escalation__title{font-weight:600;color:var(--pessy-purple)}.pessy-escalation__reason{margin-top:2px;color:#301e4abf}.pessy-gate{flex:1;display:flex;flex-direction:column;align-items:center;gap:12px;padding:28px 20px;background:var(--pessy-cream)}.pessy-gate__mascot{width:64px;height:64px;border-radius:50%;overflow:hidden;object-fit:cover;font-size:24px}.pessy-gate__text{margin:0;font-size:14px;color:var(--pessy-purple);line-height:1.5;text-align:center}.pessy-gate__input-row{display:flex;gap:8px;width:100%}.pessy-gate__input{flex:1;min-width:0;border:1px solid rgba(48,30,74,.2);border-radius:var(--pessy-radius-pill);padding:10px 16px;font-family:var(--pessy-font);font-size:14px;outline:none}.pessy-gate__input:focus{border-color:var(--pessy-orange)}.pessy-gate__error{margin:0;font-size:13px;color:var(--pessy-orange);text-align:center}.pessy-bubble--user{align-self:flex-end;background:var(--pessy-purple);color:var(--pessy-white);border-bottom-right-radius:4px}.pessy-window__input-row{display:flex;gap:8px;padding:12px;background:var(--pessy-white);border-top:1px solid rgba(48,30,74,.1)}.pessy-window__input{flex:1;border:1px solid rgba(48,30,74,.2);border-radius:var(--pessy-radius-pill);padding:10px 16px;font-family:var(--pessy-font);font-size:14px;outline:none}.pessy-window__input:focus{border-color:var(--pessy-orange)}.pessy-window__send{background:var(--pessy-orange);color:var(--pessy-white);border:none;border-radius:var(--pessy-radius-pill);padding:10px 18px;font-weight:600;font-size:14px;cursor:pointer}.pessy-window__send:disabled{opacity:.5;cursor:not-allowed}